At UCHC, it’s about family

Umpqua Community Health Center is a pretty unique place.

At the heart of what we do is a relentless drive to deliver on our mission of providing high-quality, compassionate, accessible and affordable healthcare to you, our patients.

It shows in everything we do. From our staff in the call center who warmly greet you over the phone, to our providers and nurses, we’re all in it for the right reason: We’re here to make a difference in our community and will not settle for less.

That commitment to our mission creates a palpable energy that keeps us going. Believe it or not, we actually like coming to work every day. We’re eager collaborators, working together to improve the health of every single one of you who entrust us with your health.

To us, you’re not just a patient – you’re not just a medical record number. You’re mothers, fathers, sisters, brothers, sons, daughters, grandparents, aunts, uncles, and cousins. You’re people who are loved by others.

As such, we treat you with the same dignity and respect we would show our own families. In short, you’re our family, too.

When you enter one of our clinics, you’re entering our home. You share your successes and frustrations. You laugh and, yes, sometimes cry.

We, in turn, listen carefully without judgement – just as family would. We counsel, care and sometimes even nag – just as family would. At the end of the visit, you leave knowing we’re here when you need us – just like family.

We’re proud to be a part of the Roseburg and Douglas County community, and we’re proud to call you family.

Thank you for choosing Umpqua Community Health Center.